Theodore's World

That is the exact truth I have an HP, POS, and it quit working called HP tech support and they want me to pay them 50 bucks for the solution. Finally it crapped out completely. And it wouldn't let anyone restore it.

When my son came over from Ohio, he had some fantastic software and it wiped out everything HP had on it and now runs fine.

Hewlett-Packard was a leader about 35 years ago, the Texas Instrument surpassed them and they've been third fiddle, ever since.

I do hope he sent that tape to HP, it won't change anything but these idiots need a wake up call.

That machine gun is the best tech support.

The sad thing is, they'll now have to buy a new printer and the contract is with HP.

Great, LOL.

They'd be better off buyin a Dell. At least most of it is assembled here. Is there anything made in America anymore ?

I once had the same type of HP all-in-one at my business and it sucked. The first one crapped out while still under warranty (the modem board failed and the support guy in India implied that they were all having that same problem) -HP gave me a replacement machine but refused to extend the warrenty beyond the expiration of the warranty on the original unit which was replaced. The also refused to transfer the balance of the extended warranty which I had paid for to the replacement machine. HP tech support sucks -offshore staffing. If your HP computer does not work, they expect you to communicate via e-mail--HELLO-I can't e-mail,my computer does not work!! HP really screws users on ink. My all-in-one had color capability but I never printed in color;nontheless , there was a "killer chip" in the color ink cartridge so after so many months I had to replace the color cart with 100% ink still in it or the unit would refuse to run until I bought and installed a new cartridge and there were no workarounds. It was poorly engineered and in particular the automatic document feeder never worked effectively and if you had more than 2-3 originals you had to stand there and hand feed the originals-what a pisser. When the second machine finally died altogether I wanted to take it out to the parking lot and beat it with a baseball bat (remember office space?)but someone took it away before I could. Carly Fiorini was CEO of HP during this time-frame and HP fired her. Carly is now running for the US senate from California against Barbara Boxer. Boxer needs to go but I seriously doubt that Carly is the solution. My experience with HP shows lack of concern for "end users" and schetchy ethics.

Mark, yes I hope he sent it HP too.

Tom, hahaha it sure is.

BobF., yes they will. Maybe our gov. can get a better company to get a contract with, oh wait Obama could care less about it unless it was socialism.

Mark, yes I switched from HP long ago. It would crash every 40 to 50 days on me. Like clockwork I really got sick of it.

Willy, thanks for sharing about your experiences.And the information too.

This is why we put Xerox all-in-one on TRIDENT submarines and not HPs. D5 missiles leave a mess and HP HQ is never out of range.

You can all agree to the wisdom of not puting HP printers on TRIDENT Submarines. D5 missiles leave a mess and HP HQ is never out of range.